Allt Fearn Booking Terms and Conditions
The property can be booked Sunday to Sunday, arriving no earlier than 4:00pm and leaving by 10:00am on the day of departure.
A non-refundable deposit of 30% is due at time of booking and the balance 6 weeks prior to the commencement of your stay. You will receive a booking confirmation when the deposit payment has been made, and a second confirmation, along with directions to the property will be sent when your holiday is paid in full. If booked less than 6 weeks before the planned arrival date, the balance in full is required at the time of booking and a single confirmation of booking will be sent.
We accept payment by cheque, bank transfer and credit and debit card online
Cancellations received more than 6 weeks prior to the arrival date will not incur a charge beyond losing the booking deposit. Unfortunately cancellations received less than 6 weeks before the start date will be charged 65% of the booking cost and those cancelling 14 days or less before the start date will be charged the full cost . In the event of a cancellation, we will try to re-let and may be able to provide a refund, but this may not be possible. We advise that you take out your own cancellation insurance at the time of booking.
Please contact us by email on firstname.lastname@example.org should you need to cancel Please confirm any cancellation in writing
Should the property not be available due to circumstances beyond our control, all sums will be returned to you in full, but you will have no other claim against us. We advise you to take out travel insurance to cover such an eventuality.
You agree to take all necessary steps to safeguard your personal property. No liability is accepted in respect of damage to or loss of such property, including motor vehicles, except where the damage or loss is caused by our negligence. Your booking is made as a consumer for the purpose of a holiday and no liability can be accepted for any business losses howsoever suffered or incurred by you.
We reserve the right to revoke any bookings from any parties which may, in our opinion (and at our sole discretion), be unsuitable for the house. In this case, all sums paid will be refunded in full.
The maximum number of guests allowed to stay in the house at any one time is 6 adults and 2 children and 1 infant (a cot is available but please let us know at the time of booking).
The housekeeper will welcome you to the house, give you the keys and any relevant information about the property that you might need.
The booking fee is fully inclusive of electricity, gas, all bed linen and towels, FreeSat TV, and Wifi. An initial basket of logs for the woodburner is provided. There is a landline telephone for which there is an honesty box. Please bring your own beach towels, together with towels and bedding for your dog.
We have taken great care to ensure that you enjoy your holiday in comfortable and clean surroundings and on departure we would ask the house and garden to be left in the same clean and tidy condition as you find them, with all furniture and other items returned to their original positions. Regrettably we must insist that all significant breakages, missing items, and damage to furniture, fittings, pictures, equipment and effects, other than normal wear and tear, must be paid for. Please let us know of any damage or breakage immediately to ensure we can obtain replacements or repairs as soon as possible.
You are free to make use of the garden for walking, watching wildlife, enjoying a barbecue, etc, but be aware that certain areas are very steep, uneven and can be slippery. For this reason it is not suitable for anyone with limited mobility nor for unaccompanied small children. No liability is accepted in respect of any injury, except where this is shown to be caused by our negligence.
One well-behaved dog will be accepted, at no additional cost, but please give us prior notice when you book. The dog is your responsibility and any damage caused or additional cleaning required must be paid for. Dogs must not be allowed to onto beds or the furniture and must never be left unattended in the house. Please ensure the garden is clean of dog waste before departure. Dogs should be kept under control as there are both livestock in nearby fields and deer and wildlife close to the house.
Smoking is not permitted within the house or outbuildings.
Do not leave the woodburning stove or any candles unattended. Please keep the door of the woodburner closed, or use the fireguard to prevent sparks shooting out onto the carpet. Other than using the woodburner or the barbecue provided, fires must not be lit anywhere in the house or gardens.
Hanging cycle racks are provided in the lockable storage area inside the back door. Muddy boots and wet clothing may also be kept in this area.
There is an information folder in the hall which will explain how things work around the house, and other useful information about the local area together with local contact details in case of any urgent issues. Should you have any problem or cause for complaint that cannot be resolved locally, please contact us as soon as possible and we will attempt to rectify the problem. We reserve the right of entry to the property by ourselves or our housekeeper at all reasonable times for the purposes of inspection or to carry out essential repairs or maintenance. Access for garden maintenance such as lawn mowing will be arranged with the hosekeeper
If you have any questions or requests, please let us know at the time of booking and we will do everything we can to ensure you have an enjoyable stay at Allt Fearn.